Eye hospital in Ernakulam

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EYE Counselling


Counselling is considered as purposeful conversation to help out to take decision making. Counselling in the eye care has been evolved & the important objectives are:

  • To develop & enhance the awareness about eye diseases
  • To boost up the patient compliance towards the surgery or treatment
  • To market new services & products
  • To reach patient expectations

In eye care as in other health care there will be so many barriers which prevent patients from the following up with the Doctors advice. It is in this context that the part of the counselor comes into prominence. The major reason for counselling is to convert the non acceptor of eye care into acceptor. Any doctor will be satisfied only if the patient who approaches him for treatment, complies with treatment and follows up regularly. Studies have repeatedly showed that among the persons who require healthcare, only a small minority utilize healthcare. Even the persons who come, listening to the Doctors advice won’t automatically translate into an uptake of the service. These issues will be taken up by the counselors to make sure that people utilize healthcare.

Another important aspect of the patient counselling is also to help the patients who have nervousness on some aspects of the surgery, treatment, resource mobilization, adapting to the hospitalization. Patient counselling will helps in such a way to the patients to understand exactly about the treatment, about the length of the hospital stay, cost, prognosis & plan for their rehabilitation.

Authored by Dr.S Tony Fernandez

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